Security & Privacy

Enterprise-grade security for your vendor data. Your data stays yours—always.

Security measures

TruePayables is built with security as a foundation, not an afterthought.

Encryption at Rest

All data is encrypted using AES-256 encryption. Database encryption keys are managed through AWS KMS with automatic rotation.

Encryption in Transit

All connections use TLS 1.3. API endpoints require HTTPS. Internal service communication is encrypted.

Tenant Isolation

Each organization's data is logically isolated. Access controls ensure one customer cannot access another's data.

Audit Logging

All access and changes are logged. Audit logs are immutable and retained according to your compliance requirements.

Access Controls

Role-based access control with least-privilege principles. SSO/SAML available for Enterprise customers.

Infrastructure Security

Hosted on AWS with SOC 2 compliant infrastructure. Network segmentation, WAF, and DDoS protection.

Data ownership

We believe your data belongs to you. Here's what that means.

Your Data Stays Yours

You own all vendor data, timelines, and verification history. We never claim ownership of customer data.

No Model Training

We do not use customer data to train machine learning models. Your invoice data is never used to improve services for other customers.

Export Anytime

Export all your data at any time in standard formats. No export fees, no restrictions, no lock-in.

Data Deletion

Request complete data deletion at any time. We will remove all customer data from our systems within 30 days.

About our technology

TruePayables uses document processing to extract invoice data and pattern matching to detect changes. We focus on accuracy and auditability—not buzzwords.

  • We don't use customer data to train models
  • Detection results are deterministic and auditable
  • You can see exactly why any invoice was flagged
  • No black-box decisions on your payments

Compliance

SOC 2 Type II In Progress
GDPR Compliant Yes
CCPA Compliant Yes
Data Processing Agreement Available

Need documentation for your compliance team? Contact us for security questionnaires and additional details.

Responsible disclosure

If you discover a security vulnerability, please report it to us responsibly. We appreciate the security community's efforts to help keep TruePayables and our customers safe.

security@truepayables.com

Questions about security?

Our team is happy to discuss security requirements and compliance needs.